Contact

Unfortunately, there is no way for the customer to know at what exact time the order has arrived, nor what the order's current status is. However, we always try to make your order arrive within 7 days. If your order has a long delay time, or when an issue occurs delaying the delivery further, we will let you know by sending you an E-mail.

When received the wrong order, you can contact us by sending an E-mail. In the E-mail, please provide a picture of the received item(s) and the item(s) you actually ordered. No additional charges will be added. If you already paid for it, you will get a refund.

Very rarely we will be out of stock. We always make sure we have enough products, so you won't have to wait long until you get the item(s) you want. If you notice an item is out of stock, check the next day and it will probably be available again. you can always contact us if you desire further information about a specific product.